Adding and connecting steps

The Steps panel, drag or tap to add, forgiving connections, exits, cancel handles, and tidying the canvas.

Adding

Search the Steps panel: it matches labels, descriptions and the help text.
Drag a card onto the canvas; it lands where you drop it.
Tap or press + on a card to add it at the centre of the view (the only way on touch screens).
The Integration action step appears only when the hub has reported integration services.
The ? on a card opens the step's help: what it does, an example chain, and the outcome.

Drag from a step's exit handle (right side) and release anywhere over the target step; the whole card is a drop zone, so you do not have to hit the small handle.
Triggers (When steps) have no incoming handle.
Two-exit steps show two handles. The secondary exit (otherwise, inactive) draws dashed and labelled. Day parts shows one handle per period plus No period and Away.
Wait and Wait until have two incoming handles: the normal one and cancel.
Several connections out of one exit run in parallel; a step may receive connections from many steps.

Click a connection to select it; Delete / Backspace removes selected steps and connections.

Tidy layout (header menu) auto-arranges the whole graph; it is disabled when the canvas is already tidy.
Select several steps by dragging on empty canvas (or the select tool), then move them together.
Ctrl/Cmd+C / X / V copy, cut and paste steps with their connections, including between flows and tabs; Ctrl/Cmd+A selects all; Ctrl/Cmd+Z / Shift+Ctrl/Cmd+Z undo and redo.

Message	Meaning
This step is not connected to anything	an orphan; connect or delete it
Nothing leads to this step, so it will never run	reachable only from nowhere
Add a "When" step — this flow has no trigger	nothing can start the flow
A trigger cannot be a step — incoming connections are ignored	you connected something into a When step
An "otherwise" connection only makes sense from a condition	a dashed connection from a non-And step is treated as normal
Loop detected	fine to leave; each step runs at most once per run
"…" is not a state this device reports — use one of: …	a typed state matched neither a raw token nor a label for that device; pick one of the listed values

The complete list, with which ones block publishing, is on Validation messages.